Policies

In some instances, our photo may represent an overall theme or look and include a one-of-a-kind vase which cannot be exactly replicated.

Although the actual bouquet may not precisely match the photo, its temperament will. Occasionally, substitutions of flowers and/or containers happen due to weather, seasonality and market conditions which may affect availability. If this is the case with the gift you’ve selected, we will ensure that the style, theme and color scheme of your arrangement is preserved and will only substitute items of equal value or higher value.

If any design elements are of major importance to your order, please include them in the florist instructions at checkout or contact us to ensure availability.

Unattended Delivery & Weather Policy

If the recipient is unavailable at the time of delivery, Lavish Flower Shop may leave the arrangement in a safe location when possible.Once an arrangement has been delivered and left unattended, Lavish Flower Shop is not responsible for damage caused by weather or exposure to outdoor conditions.

Flowers may be affected by:

Extreme heat or cold

Direct sunlight

Rain or excessive moisture

Snow or ice

Strong winds

Extended time left outdoors

Customers and recipients are responsible for bringing the arrangement indoors as soon as possible after delivery.

Weather-related damage that occurs after an unattended delivery does not qualify for a refund or replacement.

All sales are final. We do not accept returns or offer refunds.If your arrangement arrives damaged or you believe there is an issue with your order, you must contact Lavish Flower Shop within 24 hours of delivery.After 24 hours No returns will be accepted.And No refunds will be issued.